— Communication, Customer Service and Sales Volume Among Key Criteria for Recipients —
FOR IMMEDIATE RELEASE — The Roof Center, Inc. has awarded S&K Roofing, Siding and Windows the Beacon Lighthouse Award for outstanding sales and service in the home improvement industry. The Beacon Lighthouse Award is new this year to The Roof Center. It is a way for The Roof Center to recognize partnerships with contractors who are working with them to achieve success.
According to The Roof Center, Inc., winners are not chosen solely based on the numbers. The branches decide the recipients, which make it very personal. It is the intangibles that make this award special. Each branch looks at the criteria of communication/customer service, sales volume, sales mix and AR compliance to aid in making their decision on Award recipients.
Dan Worley, Regional Vice President at The Roof Center, Inc. states, “S&K meets and exceeds all of our criteria. Our customer service teams communicate very well with each other to get jobs ordered and delivered in safe, efficient and timely manner. Their sales team effectively communicates their customers’ needs, and their management team sets clear expectations for us. They also exceed expectations on payments to their account and have been doing that for well over 25 years.”
Others who chose S&K also provided information on making their decision.
“The choice of awarding S&K with the lighthouse award was easy. This year Beacon began rewarding top performing service locations based not only on sales, but its leadership and partners’ commitment to integrity, excellence in operations, sound fundamentals and product mix relative to its market. S&K reflects the image of a top performing Beacon location deserving of such recognition. The image of the Lighthouse award to me represents a clear leader in the industry above its competition. Being part of this presentation to Don and his team was an honor.” – Steve Nickey – Branch Manager, Rockville Roof Center
“[S&K is] A professional company that gets professional results and is a pleasure to do business with.” – Dan Slatniske – Branch Manager, Columbia Roof Center
“I have had the pleasure of working with S&K Roofing, Siding and Windows for almost 25 years. Don Katzenberger has really done a great job in growing his business over the years. He has a wonderful group of professional people at every level which make dealing with S&K a truly satisfying experience. They make you feel like you are part of their family. They strive to leave every customer 100% satisfied and truly deserve to be recognized with this award.” Mike Tansey, Regional Account Manager
S&K proudly displays their Beacon Lighthouse Award in their Eldersburg, Maryland home improvement showroom. According to company owner Don Katzenberger, “We were humbled to receive this award from The Roof Center. Several members of their team visited us to present it, and we were overwhelmed by their kind words. The Roof Center has been a long-time partner of ours, and we look forward to many more years of success.”
About The Roof Center
The Roof Center, a distributor of residential roofing, commercial roofing and exterior building materials through 20 locations throughout Maryland, Virginia and Washington DC. For more information, visit www.roofcenter.com.
About S&K Roofing, Siding and Windows
S&K Roofing, Siding and Windows (www.skroofing.com) is a leading provider of roofing and exterior home improvements throughout Maryland and Northern Virginia. Family-owned and operated since 1980, S&K provides high-quality exterior home workmanship and customer service that is among the best in the industry. Maintenance-free home exterior services include roofing, siding, windows, attic insulation, doors, gutters, sunrooms and decks. With a showroom located in Eldersburg, Maryland, and a new location opening soon in Sterling, Virginia, S&K services thousands of residential and commercial customers each year. Contact by phone at: (866) 836-7663, or learn more at www.SKRoofing.com. MHIC #21080, VA License #2705 105665